Overview:
Gaya College, Gaya, prioritizes the well-being and satisfaction of its students. To address their concerns and grievances effectively, the college has established a dedicated Grievance Redressal Mechanism.
Objectives:
Address Issues Promptly: To provide a platform for students to voice their concerns and ensure timely resolution of issues.
Promote Transparency: To foster an environment of open communication and transparency within the college.
Mechanism:
Grievance Cell: The college has set up a Grievance Cell comprising faculty members and administrative staff who are responsible for addressing student complaints.
Online Submission: Students can submit their grievances online through a designated portal, ensuring confidentiality and ease of access.
Regular Meetings: The Grievance Cell conducts regular meetings to discuss and resolve the issues raised by students.
Awareness Campaigns: The college organizes awareness programs to inform students about the grievance redressal process and their rights.
Types of Grievances Addressed:
Academic concerns (e.g., examination issues, teaching quality)
Administrative issues (e.g., fee structure, facilities)
Personal and interpersonal conflicts
Harassment or bullying incidents
